Revolutionise Your Business Communications

At Protect & Connect, we are committed to providing cutting-edge Hosted Telephony services that elevate your business communications. Designed specifically for startups and growing businesses, our VoIP solutions ensure flexibility, scalability, and cost-efficiency. With our Hosted Telephony, you can enjoy a range of advanced features that keep you connected with clients and team members, no matter where you are in the UK.

 

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Key Features

 

  Call Recording

Our hosted telephony enables you to capture and store your important conversations for future reference, training, and compliance purposes. This ensures you never miss critical details that could impact your business decisions or client relationships.

 

  Custom Welcome Menu

Create a professional and personalised caller experience with a custom welcome menu. This feature allows you to efficiently direct calls to the right departments, enhancing customer satisfaction and operational efficiency.
 

 

  Voicemail to Email

Never miss a message with our voicemail to email service. Receive voicemails directly in your email inbox, allowing you to listen and respond promptly, even when you're on the go. This ensures that you stay connected, no matter the circumstances.

 

  Conference Calling

Facilitate seamless collaboration with our conference calling feature. Host virtual meetings with clients, partners, and team members, regardless of their location. This feature supports efficient communication, making it easier to align on strategies and tackle projects together.

  Mobile App

Stay connected anywhere with our intuitive mobile app. Make and receive calls, access voicemails, and manage your settings directly from your smartphone. This ensures you never miss an important call, allowing you to run your business smoothly while on the move.
 

  Desktop Softphone

Turn your computer into a fully functional phone with our desktop softphone application. Make calls, send messages, and manage contacts directly from your desktop, integrating seamlessly with your workflow. This option is perfect for those who spend large portions of the day at their desks.

 

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FAQs

What is Hosted Telephony?

Hosted Telephony is a cloud-based telephone service that uses VoIP technology, allowing businesses to make and receive calls via the internet.


What are the benefits of using VoIP solutions?

VoIP solutions provide flexibility, scalability, and cost-efficiency, making it easier for businesses to manage their communications.


Can I record calls with Protect & Connect's services?

Yes, our call recording feature allows you to capture and store important conversations for compliance and training purposes.


How does the custom welcome menu work?

The custom welcome menu allows businesses to create a professional caller experience by directing calls to appropriate departments, enhancing customer satisfaction.


What is the voicemail to email feature?

The voicemail to email feature sends voicemails directly to your email inbox, ensuring you can listen and respond promptly, even when away from your phone.


Is there a mobile app available?

Yes, our intuitive mobile app lets you make and receive calls, access voicemails, and manage settings from your smartphone.


Can I use a desktop application for calls?

Absolutely! Our desktop softphone application allows you to make calls, send messages, and manage contacts directly from your computer.


How can I contact Protect & Connect for more information?

You can contact us at 0191 928 0028 or email info@protect-connect.co.uk to discuss your Hosted Telephony needs.


 

 

 

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Ready to upgrade your business communications with Hosted Telephony?

Contact us today to discuss a package that fits your needs.

With over 15 years of experience in the industry, Protect & Connect stands as a reputable provider of telephony solutions that caters to businesses across Newcastle and the wider UK. We blend our technical expertise with a commitment to customer satisfaction, making us specialists in business internet security and connectivity. Let us help you revolutionise your communication systems for a more secure, fast, efficient, and effective operation.

   01919 280 028
  sales@protect-connect.co.uk

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